Wine Fair Terms & Conditions

1. Booking and Payment
  • All bookings are subject to availability and confirmation.
  • Full payment is required at the time of booking.
  • Prices are in AUD and include GST (unless stated otherwise).
  • We reserve the right to refuse any booking without reason.

2. Age Restrictions and Identification
  • Participants must be 18 years or older to attend (Tasmanian law prohibits supplying alcohol to minors).
  • Valid photo ID (e.g., Australian driver's licence, passport, or Keypass) must be presented on arrival. No ID = no entry, no refund.
  • Proof of age may be requested throughout the event.

3. Cancellations, Refunds, and Transfers
  • Cancellations made more than 30 days before the event: full refund (minus any processing fees).
  • Cancellations within 14 days: no refund, or partial refund at our discretion.
  • No-shows: no refund.
  • Transfers to another date/session may be allowed subject to availability and a fee.
  • We recommend travel insurance for unforeseen circumstances.
4. Event Changes or Cancellation by Organiser
  • We reserve the right to change the date, time, venue, or program due to unforeseen circumstances (e.g., weather, staffing, or minimum numbers not met).
  • If we cancel the event, you will receive a full refund or the option to transfer to another event.
  • We are not liable for any additional costs (travel, accommodation) incurred due to changes.
5. Alcohol Service and Responsible Service
  • All staff involved in serving alcohol hold a current Tasmanian-approved Responsible Service of Alcohol (RSA) certificate.
  • We adhere to responsible service practices. Service may be refused to anyone who is intoxicated, underage, or behaving inappropriately.
  • You must not bring your own alcohol to the event.
  • Consumption is limited to the event premises/ designated areas.
  • We encourage responsible drinking; transport options (e.g., designated driver, taxis, or shuttles) are recommended.
6. Health, Safety, and Liability
  • Participation is at your own risk. Wine tasting involves alcohol consumption, which can impair judgement and coordination.
  • You release the organiser, venue, and staff from liability for any injury, loss, or damage (including from alcohol consumption) except where caused by gross negligence or wilful misconduct.
  • Inform us in advance of any allergies, dietary requirements, or medical conditions.
  • The venue and event areas must comply with health and safety standards; follow all instructions from staff.
7. Code of Conduct
  • Respectful behaviour is required. Disruptive, aggressive, or unlawful conduct may result in removal without refund.
  • No smoking/vaping except in designated areas.
  • Respect the property and other guests.
8. Photography and Media
  • Photos and videos may be taken during the event for promotional purposes.
  • By attending, you consent to your image being used in marketing materials (you may opt out by notifying staff).
9. Privacy
  • Your personal information is collected for booking and event purposes and handled in accordance with the Australian Privacy Principles. See our full Privacy Policy.
10. Tickets and Entry
  • Tickets are non-transferable (or transferable only with approval).
  • Lost tickets: entry may be refused unless proof of purchase is provided.
  • Entry is subject to venue capacity and conditions.
11. General
  • These terms are governed by the laws of Tasmania.
  • Any disputes will be subject to the exclusive jurisdiction of Tasmanian courts.
  • We may update these terms; the version at the time of booking applies.
  • Force majeure: We are not liable for events beyond our reasonable control (e.g., natural disasters, strikes, pandemics).